Employment

Retired and Senior Volunteer Program (RSVP) Director

Position Summary

The RSVP Director supports and advances United Way’s mission by managing the development and implementation of all Retired and Senior Volunteer Program (RSVP) activities. This position helps to improve lives by ensuring that volunteer time and talent is aligned with producing positive results and measurable outcomes in the Community Impact areas of education, income and health.
  • Manages the day to day operations of the RSVP initiative including the program budget, evaluations, progress reports, and compliance requirements. Annually, compiles and prepares the data for the annual program grant renewal with the Federal government.
  • Creates, develops and conducts overall senior volunteer recruitment strategies that are aligned with United Way of Wapello County Community Impact focus areas and RSVP Corporation of National and Community Service (CNCS) performance measure requirements.
  • Creates and maintains collaborative partnerships necessary to identify/create/promote a continuum of senior volunteer engagement in the Community Impact focus areas and RSVP CNCS performance measures. Key external partners include targeted local non-profit agencies. Key internal partners include the Volunteer Engagement staff
  • Develops the capacity of targeted non-profit organizations to manage RSVP volunteers that is in alignment with program guidelines and expectations. Provides training, consultation and technical assistance in volunteer engagement for the organizations.
  • Represents RSVP & United Way through community networking and participating in activities that connect senior recruitment strategies to established Community Impact focus areas and RSVP CNCS performance measures.
  • Manages and directs the RSVP Coordinator position to ensure the best possible use of time and talent.
  • Designs and implements both individual and group recognition strategies for the RSVP volunteers. This includes hosting group events and creating a periodic newsletter.
  • Develops and implements community outreach programming such as community presentations and publicity materials that promote RSVP’s mission.
  • Keeps abreast of issues and trends in senior volunteering by networking with local, state and national sector leaders.
  • Fosters organizational teamwork by participating in special projects and organizational activities on behalf of RSVP.
  • Aligns work behavior and work based on the UWWC Code of Ethics and Organizational Values.
Competencies:
  • Relationship Building: Ability to establish and maintain good rapport and cooperative relationships with customers and coworkers.
  • Management Skills: Ability to achieve desired outcomes by setting goals and priorities that deliver results.
  • Problem Solving: Ability to recognize courses of actions that can be taken to handle to handle problems or potential problems, and apply contingency plans to solve those problems.
  • Presentation skills: Ability to effectively present information to a group.
  • Communications skills, Oral: Ability to send verbal messages, and listen to others’ responses in order to convey information.
  • Communication, Written: Ability to write concise, clear letters, reports, articles, or emails including proofing and editing.
  • Supervision: Ability to direct, support and motivate employees to meet performance goals.
  • Self-motivated: Ability to reach a goal or perform a task with little or no supervision.
Education:
  •  Bachelor’s degree in human services or related field preferred.
Experience:
  • Three to five years’ experience in the field of volunteer management as a supervisor or program director, including recruitment of volunteers preferred. 
Computer Skills
  • Strong proficiency with computers and Microsoft Office Products, including database programs.
Facilitation Skills:
  • Experience with community planning, community organization and working in a team planning process to bring a group to consensus.
Other Requirements
  • Basic knowledge of community agencies and non-profit groups.
  • Ability to empathize with and manage low income senior citizens.
  • Well-organized and detail oriented and able to work well with people across various socio economic backgrounds.
  • Must be able to take initiative, demonstrate leadership, work inter-dependently and produce consistently high quality work.
  • Valid driver’s license, dependable transportation and proof of adequate automobile insurance
  • Position is subject to a three part criminal history check which will include fingerprinting, statewide criminal history repository check and a National Sex Offender Public Registry Check.

Mail cover letter and resume to:

United Way of Wapello County

PO Box 1778

Ottumwa, Iowa 52501

or email to:

uwwc@wapellocouw.org

Volunteer Income Tax Assistance (VITA) Coordinator

Position Summary:

The Volunteer Income Tax Assistance (VITA) Site Coordinator provides coordination, organization, and supervision for all aspects of the VITA site operation.  This is a part-time (20 hours per week average) seasonal position that begins in mid-October and ends the middle of April.

Site Coordinator Responsibilities:

  • Ensures the site is in compliance with all IRS VITA site requirements.
  • Maintain relationship with IRS office for obtaining site materials and other pertinent information.
  • Recruits volunteers and schedules volunteers for the site.
  • Ensures that VITA site is open as scheduled and ensures adequate volunteer coverage, supplies, tax materials, and equipment is maintained.
  • Ensures that all tax returns are electronically filed with the IRS in a timely manner and that acknowledgements are reviewed.
  • Ensures rejected returns are either corrected or the taxpayer is contacted.
  • Ensures that a quality review is conducted on each return prepared by volunteer tax preparers.
  • Promotes the VITA program throughout the community, including radio, television, and print.
  • Maintains accurate records of volunteer certifications and volunteer hours.
  • Answers taxpayer questions regarding tax law or their tax return.
  • Compile post‐season reports for end‐of‐season wrap‐up and evaluation.
  • Plan/host volunteer recognition event at the end of the filing season.
  • Perform other duties as assigned by the Community Impact Associate

Site Coordinator Qualifications:

  • Strong organizational, time management and communication skills.
  • Basic tax knowledge (Form 1040, 1040A, 1040EZ).
  • Complete all training and certification requirements.   Pass the IRS Tax Test at the Advanced Level.
  • Basic computer skills for inputting tax return information into tax software (TaxSlayer).
  • Ability to work independently.
  • Ability to manage all‐volunteer staff.
  • Must be flexible and dependable with ability to work evenings and Saturdays.
  • Must have dependable transportation, valid driver’s license and proof of insurance

Embodies Organizational Values

Integrity

Results

Collaboration

Excellence

Accountability

Diversity

External Factors and Physical Requirements

Environmental Conditions:

Work is performed primarily indoors with regular local travel in the Wapello County area. 

Physical and Mental Demands:

The physical and mental demands of this position are representative of those that must be met by an employee to successfully perform the essential job functions.  While performing the duties of this job, employee is regularly required to use hands to finger, handle, feel objects, tools, or controls, and talk and hear.  The employee frequently is required to sit and reach with hands and arms.  The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl.  The incumbent must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.  The United Way of Wapello County reserves the right to review each requested accommodation and determine if such poses an undue hardship.

The description given is intended only to provide information about the general nature of the job and is not an all-inclusive list of the job duties, skills or abilities which may change from time-to-time.

Interested persons can send their cover letter and resume to:

United Way of Wapello County

PO Box 1778

Ottumwa, Iowa

52501

Or e-mail to:

uwwc@wapellocouw.org


UWWC VISTA Literacy Coordinator

We're looking for a passionate, motivated individual just like you. Join AmeriCorps VISTA and spend a year working with United Way, local schools, and dedicated volunteers to improve literacy rates and decrease poverty in Wapello County. 
 
As a VISTA member you will work to recruit and train volunteers, research successful programs in similar communities, and work with staff to identify and apply for funding for literacy programs.
 
VISTA members receive a monthly living stipend, training and professional development, and a $5815 education award. Members may also be eligible for health care and child care benefits, student loan forbearance, and room and board!
You can find out more about the AmeriCorps VISTA program here, or view the full position description and application here.
 
VISTA member responsibilities will include:
• Recruit and train Reading Buddies volunteers
o Identify potential partners and opportunities for volunteer recruitment
o Develop recruitment materials and presentations
o Coordinate volunteer training sessions and orientations
 
• Evaluate Reading Buddies program
o Develop evaluation tools to measure volunteer and school staff satisfaction.
o Work with teachers to evaluate student progress.
o Identify any needed changes to the program.
 
• Work with UWWC to complete the Grade Level Reading Network application
o Use asset map of the community to determine the areas of need around reading levels.
o Use identified needs to develop the Community Solutions Action Plan.
o Act as the point of contact for the Grade Level Reading Network
 
• Evaluate and expand summer learning programs
o Identify current summer reading programs. 
o Research effective summer programs in similar communities.
o Make recommendations on potential programs in Wapello County.

RSVP Director
The RSVP Director supports all Retired and Senior Volunteer Program (RSVP) activities. This position helps to improve lives by ensuring that volunteer time and talent is aligned with producing positive results and measurable outcomes in the Community Impact areas of education, income and health.
 
  •  Manages the day to day operations of the RSVP initiative including the program budget, evaluations, progress reports, and compliance requirements. Annually, compiles and prepares the data for the annual program grant renewal with the Federal government.
  • Creates, develops and conducts overall senior volunteer recruitment strategies that are aligned with United Way of Wapello County Community Impact focus areas and RSVP Corporation of National and Community Service (CNCS) performance measure requirements.
  • Creates and maintains collaborative partnerships necessary to identify/create/promote a continuum of senior volunteer engagement in the Community Impact focus areas and RSVP CNCS performance measures. Key external partners include targeted local non-profit agencies. Key internal partners include the Volunteer Engagement staff
  • Develops the capacity of targeted non-profit organizations to manage RSVP volunteers that is in alignment with program guidelines and expectations. Provides training, consultation and technical assistance in volunteer engagement for the organizations.
  • Represents RSVP & United Way through community networking and participating in activities that connect senior recruitment strategies to established Community Impact focus areas and RSVP CNCS performance measures.
  • Manages and directs the RSVP Coordinator position to ensure the best possible use of time and talent.
  • Designs and implements both individual and group recognition strategies for the RSVP volunteers. This includes hosting group events and creating a periodic newsletter.
  • Develops and implements community outreach programming such as community presentations and publicity materials that promote RSVP’s mission.
  • Keeps abreast of issues and trends in senior volunteering by networking with local, state and national sector leaders.
Education:
Bachelor’s degree in human services or related field preferred. 
Experience:
Three to five years’ experience in the field of volunteer management as a supervisor or program director, including recruitment of volunteers.
Computer Skills:
Strong proficiency with computers and Microsoft Office Products, including database programs.
Other Requirements
  • Basic knowledge of community agencies and non-profit groups.
  • Ability to empathize with and manage low income senior citizens.
  • Well-organized and detail oriented and able to work well with people across various socio economic backgrounds.
  • Must be able to take initiative, demonstrate leadership, work inter-dependently and produce consistently high quality work.
  • Valid driver’s license, dependable transportation and proof of adequate automobile insurance
  • Position is subject to a three part criminal history check which will include fingerprinting, statewide criminal history repository check and a National Sex Offender Public Registry Check.

To apply, send resume and cover letter to uwwc@wapellocouw.org. For questions about this position, call 641-682-1264.