Get Your Federal and State Tax Returns Filed for FREE!Take advantage of the VITA (Volunteer Income Tax Assistance) program—offering free tax preparation and e-filing for qualifying individuals.Our IRS-certified volunteers are trained to help you claim every credit you’re eligible for, ensuring your return is accurate and complete at no cost to you. |
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Free Tax Preparation with VITA
Did your household earn $62,000 or less in 2024? You may qualify for free tax preparation and filing through the Volunteer Income Tax Assistance (VITA) program.
Appointments begin in January each year — be sure to schedule early!
What to Bring to Your Appointment
To help our IRS-certified volunteers file your taxes accurately, please bring the following:
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Photo ID (for you and your spouse, if filing jointly)
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Social Security cards or ITINs for all individuals listed on your return
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Birthdates for you, your spouse, and dependents
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Bank account and routing numbers (for direct deposit)
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Last year’s federal and state tax returns
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Income documents: W-2s, 1099s, 1098s, 1099-G (unemployment), etc.
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Interest and dividend statements
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Health Insurance Marketplace Statement (Affordable Care Act Insurance) - 1095-A
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Documentation for expenses, such as:
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Mortgage interest
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Charitable donations
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Medical expenses
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Childcare or dependent care costs
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Self-employment expenses
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Any other documents related to income or deductions
Tax Credits You May Qualify For
Our trained volunteers will help you claim all eligible credits, including:
Join the VITA Volunteer Team – No Experience Needed!
Are you passionate about helping others and making a difference in your community? United Way of Wapello County is looking for caring, committed volunteers to support our VITA (Volunteer Income Tax Assistance) program.
You don’t need tax experience — just a willingness to help!
We offer free, comprehensive training and support throughout the season for all volunteer roles.
Volunteer Opportunities Include:
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Preparing tax returns (IRS-certified training provided)
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Greeting clients
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Scheduling appointments and making reminder calls
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Assisting with intake appointments
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Providing general office support (copying, filing, shredding, etc.)
Whether you want to work directly with clients or behind the scenes, there’s a place for you on our team.
Ready to get involved?
Call us at 641-682-1264 or email uwwc@wapellocouw.org to learn more and sign up today!
Frequently Asked Questions
Do I need an appointment?
Yes. We require drop-off appointments Monday–Wednesday, 10 AM – 5 PM. During your 15-minute intake session, a certified employee will review your documents. Our volunteer team will then prepare your return. Once ready, we’ll call you to sign and pick up your copy.
Pick-up hours are Monday–Thursday, 12:30 PM – 4 PM.
After the tax-deadline date, please call to schedule an appointment to pick up or drop off your tax documents to ensure someone is available to assist you.
Walk-ins are not guaranteed service. Please call 24 hours in advance to cancel or reschedule.
Am I Eligible for Free Tax Services Through VITA?
You may qualify for free tax preparation if you meet any of the following criteria:
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Your household income was $62,000 or less in the previous year
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You are a veteran
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You are age 65 or older
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You are a non-English speaker (translation services are available)
Additional eligibility details will be discussed during your appointment scheduling.
Do I need to file a tax return?
Yes, especially if you're 25 or older — you may be eligible for the Earned Income Tax Credit, even with low income. Filing may also refund withheld taxes.
Do I need to prove I had health insurance?
No. Starting in 2019, proof of health insurance is no longer required on federal tax returns.
When will I get my refund?
Most refunds are issued within 21 days if filed electronically and with direct deposit. Paper checks and postal delivery may cause delays.
Should I wait to file if I owe taxes?
No. File now to avoid penalties. You can wait to pay until April 15.
Can I get help with prior year or amended returns?
Yes. Just let us know when scheduling your appointment, and bring any relevant documents.